The answer to this question really depends on you, and whether you are participating in a legal paternity test, or a personal paternity test. The testing process at the laboratory is identical (results released 2-3 business days once all samples arrive at the laboratory), however, it’s the collection process that is different.
For legal paternity testing the collection process is different from a personal paternity test because collection is done by a non-interested third party, and not by the participants. When testing with IDENTIGENE, our knowledgeable client support team will assist with locating a facility close to the participants and scheduling the appointment, as well as taking care of all necessary paperwork. We try to schedule the appointment to be within 24-48 hrs from the time the case is originally set up, depending on the your needs and availability. Once the collection process is complete, the collection facility will overnight the samples back to the IDENTIGENE laboratory. Once the samples arrive at the laboratory the testing process is 2-3 business days, then results are released. For faster receipt of the results you may choose to receive your results online. With a login and password set up by you, simply login to our website to pull up printable results. This is an option IDENTIGENE has offered since 2007.
The personal paternity test is a self collection test. You can purchase the IDENTIGENE paternity collection kit at your local retail outlet. Once you purchase the kit and collect the DNA samples in the convenience of your own home, you mail the samples to the IDENTIGENE laboratory for testing. The testing process at the laboratory is the same testing process as the legal paternity test. In 2-3 business days from the time the samples arrive at the laboratory your results are released. Again, with a login and password set up by you the results can be viewed and printed online.
IDENTIGENE Client Support
We understand there may be questions along the way, sometime, you may just need to put your mind at ease with knowing the testing is going the way it should. With our client support available Monday-Friday 9am-8pm EST they are available to answer questions about your paternity test, and to support you through the process. They are knowledgeable and understand the importance of the test being performed.