Trust plays a huge part in paternity testing. We receive hundreds of calls questioning sample integrity. If the alleged father swabs without the mother watching, there is a good chance the mother will have doubts. Sometimes the best solution is a legal test. Identigene arranges a collector to witness the swabbing of all involved parties; this way everyone know the swabs belong to the right person.
Want to know the steps for legal testing? It sounds more complicated than it is. Trust us!
1. Purchase a DNA paternity test kit from your local drugstore: CVS, Duane Reade, Rite Aid, USA Drug, Walgreens or Walmart.com.
2. Call Identigene at 888-404-GENE.
3. Pay for the lab fee and collection fee with a major credit card or money order.
4. Agree upon a convenient place and time to meet with an Identigene sample collector. This person will witness the DNA collection, help you fill out appropriate paperwork, verify photo identification and mail in the DNA specimens.
5. Log in to www.identigene.com for your test results. If you are a visual learner like me, click here to watch the video. http://www.youtube.com/watch?v=u6vsVuy0RD8
Where can i purchase this Identagene test in the area of 75497 ip code.
Julia, our website has a retail location finder but I went ahead and plugged in the zip code and found the following stores:
1. Walmart (12.09 mi)
1750 S BROADWAY ST
SULPHUR SPRINGS, TX 75482
(903)439- 3144
Walgreens
2. Walgreens (13.03 mi)
1130 S Broadway St
Sulphur Springs, TX 75482
(903)438-2435
CVS/pharmacy
3. CVS/pharmacy (13.19 mi)
1101 GILMER ST.
SULPHUR SPRINGS, TX 75482
Walmart
4. Walmart (17.84 mi)
135 NE LOOP 564
MINEOLA, TX 75773
(903)569- 0180
When will I know my results
Dear Damian,
Results are available two business days after our laboratory receives the samples. The delivery time will vary depending on which mail carrier and method you choose. If you want to check on your individual case, I encourage you to contact Identigene client support at 888-404-4363 or login to http://www.dnatesting.com and use your login and password to check your order status. You can also conduct an online chat with one of our client support staff during normal business hours. Thank you.
Have u received. My samples
Trying to login. Called twice and still unable to login. Sample 1 name: tom brecker. Sample two name: Sophia showers
Tom,
I have passed your message along to client support. They are going to check your case and contact you if you still need assistance. Thank you for contacting us. Sorry that you are having trouble reaching client support. Client support hours are M-F 8 a.m. – 9 p.m. ET. Best to you.
Is there no possibility of gaining physical documentations from Identigene? What would be the point if u cant prove it unless around a computer with internet?
Lakyn,
We can mail you your results statement. Please contact our client support staff at 888-404-4363 and request your results statement to be mailed. Please allow 7-10 business days for receipt.